Frequently Asked Questions.
Do you have any doubt about how to host your bitcoin ATM, or how to operate with cryptocurrencies in them? Here are some of the most frequently asked questions
FAQs: Hosting a Bitcoin ATM
Hosting a bitcoin ATM is a perfect idea to add an innovative and modern concept to your store and, therefore, increase traffic and boost client loyalty. On the other hand, your store will be in our bitcoin ATMs locator map, this means that when someone is looking to buy cryptocurrencies, they will search atm locations and find your store on the map. Besides, stores that host our bitcoin atms receive a monthly fee for providing the service.
Bitcoin ATMs can be placed in any location, as long as it is beneficial for both parties. Before installing a bitcoin atm, we draw up a brief contract that contains the term (3 years, with renewal option), confidentiality, and exclusivity clauses.
In Crypto Swap, we carry out all the necessary tasks to guarantee that ATMs work 24/7. Maintenance tasks will not have an additional cost.
We have specialized staff in charge of collecting the cash, also at no additional cost.
It is not necessary to have previous knowledge of bitcoins or other related topics; all the information the user may need can be found at the atm. For customer guidance and support, you can call our team 24/7.
Our Bitcoin ATMs are designed to let you buy Bitcoins in cash.
Currently, our ATMs allow you to buy only bitcoins, which is the leading currency among all cryptocurrencies.
To buy bitcoins at our bitcoin ATMs, you need to have your own cryptocurrency wallet. If you don’t have it yet, you can get it and find out how to use it by clicking here. It is a simple and fast process. Based on the number of bitcoins purchased, we may need to verify your phone number and id, or SSN.
Once the transaction is confirmed, you will receive the bitcoins immediately, however the transaction may take up to a maximum of 10 minutes to become effective..
Our bitcoin ATMs accept a maximum of 60 bills per transaction.
We offer phone support 24 hours a day, 7 days a week. If you have any doubt, call us at +1 800 279 5512.